Insight7: AI-Powered Customer Insights Tool
Insight7 is an AI-powered tool that extracts valuable insights from customer and employee interviews. It supports various formats such as video, audio, and text, allowing users to upload bulk documents or URLs for theme extraction. Key features include conversation recording, transcription, and analysis, enabling seamless collaboration within teams by mapping insights to project goals.
With customization options, users can align insight categories with specific business objectives. Integration capabilities through APIs enable easy incorporation into existing workflows, while managed services ensure secure data handling and confidentiality. Insight7's white-labeling options empower agencies and partners to effectively service clients.
This tool finds applications in automated research, customer experience enhancement, and employee engagement analysis. Insight7 leverages AI to identify trends, sentiment, and actionable insights from large-scale interview collections, enhancing customer satisfaction, loyalty, and employee retention.